Documents & attachments
Files on the patient chart — uploading, viewing, patient uploads, storage, and deletion.
Files on the chart
Any file that belongs with the patient — scans, referral letters, old reports, photos — can be attached to their chart or to a specific lab order. Anyone on the team can upload and view; documents open in-app, with images and PDFs viewable full-screen on mobile.
Where files come from
- Staff uploads from the chart or a lab order.
- Lab report files attached when a result is logged.
- Patient uploads from the portal — these wait in a verification queue and reach the chart only after a staff member opens and accepts them (details).
Deleting
Deleting a document is destructive and scoped to ownership: owner and admin only, with a confirmation. If a file is wrong, the usual answer is uploading the right one alongside — deletion is for genuine mistakes, not corrections.
Storage
Your plan includes a storage allowance (fair use). Past it, new uploads pause; everything already stored stays readable forever — including under a lapsed subscription.
Still stuck?
If you already use Angel, ask from inside it — Help & support carries your clinic, screen and app version with the message, so nobody has to describe their setup. Otherwise write to us and a human will answer.